Frequently Asked Questions

Why become a Macarthur FC Member?

Macarthur FC Members are passionate and full of heart. By becoming a Macarthur FC Member, you are showing your support for the Bulls. From cheering on the team for 90 minutes each week to helping our Macarthur FC community programs and grassroot football development, every Member plays their role.

What is a Family Membership?

A family Membership comprises of 2 adults and 2 juniors (aged 4 – 15 years).

A Junior must be 15 years and under as of 1/09/2023 for the 2023/24 Membership year.

Children 3 years and under as of 1/09/2023 are admitted free of charge to Macarthur FC home matches when not taking up a seat for the 2023/24 Membership year.

Who is classified as a Concession or a Junior?

To be eligible for a Concession Membership you must hold a current seniors card, pensioners card or full time student card.

A Junior must be 15 years of age and under as at 1/09/2023 for the 2023/24 Membership year.

Can my Membership automatically renew every year?

Yes. Members are encouraged to be on the Automatic Annual Renewal Program.

To guarantee your same seat each year, Members will need to be on Annual Renewal.

For more information view the Membership Terms and Conditions here.

Can I pay my Membership over instalments?

Members have the option to pay their Membership cost across 8 equal instalments.

If you purchase a Membership after an instalment period, you will be required to pay the previous instalment/s missed initially to process the Membership.

The payment schedule is as follows:

• Instalment 1: Charged on purchase
• Instalment 2: 1^st September 2023
• Instalment 3: 1^st October 2023
• Instalment 4: 1^st November 2023
• Instalment 5: 1^st December 2023
• Instalment 6: 1^st January 2024
• Instalment 7: 1^st February 2024
• Instalment 8: 1^st March 2024

Members who elect to pay by monthly instalments will be charged a $0.63 fee with each instalment.

Can I pick where I sit?

Members who have a reserved seat and were on the annual renewal from the previous season guarantee their same seat for the next season.

If you were not on annual renewal, you can provide a seating request in the checkout process.

We will endeavour to allocate your seating based on your seating request however, this is not guaranteed.

Can I sit with someone if we do not purchase the Membership together?

In the checkout process, Members are encouraged to provide the details of other Members who you would like your seating allocated with.

We will endeavour to allocate your seating based on your seating request however, this is not guaranteed.

What happens if I cannot go to a game, can someone go in my place?

No. Macarthur FC Memberships are non-transferable in all categories.

What happens if I lose my card?

Members who require a replacement Membership card, should contact the Membership Team on 1800 462 855 or membership@macarthurfc.com.au to arrange a new card to be sent. Members will be charged a replacement fee.

When will I receive my membership pack?

Membership packs will begin to be sent in mid October.

Members will receive an email once their Membership pack has been dispatched for tracking.

It is a Members responsibility to ensure their postal details are accurate at time of shipping. If the Membership Pack is returned to sender or delivered to the incorrect address, the Member will be charged a replacement fee.

How do I pick my games as a Flexi 3/6 Member?

Flexi 3 or 6 Members can simply scan their Membership Card at the gate for entry and proceed to pick a seat in General Admission on arrival.

Flexi Members are reminded they do not receive access to home derby matches against Western Sydney Wanderers or Sydney FC.

What if I forget to bring my card to the game?

If you forget to bring your Membership card to the game, please visit our Membership Team located at Box Office A/B on the Western side of the stadium. A re-print fee may apply.

Can I upgrade my Membership throughout the season?

Yes. To upgrade your Membership please contact the Membership Team on 1800 462 855 or membership@macarthurfc.com.au.

Do I get free public transport to games?

No, public transport is not included in Memberships or tickets.

Can I get parking at Campbelltown Sports Stadium?

There are 1,040 Commuter car spaces available at Leumeah Station, accessed via Airds Road and Plough Inn Road, Leumeah. The Stadium is then accessed via the Leumeah Railway Station pedestrian link.